Natural Gas Safety Info


Natural gas is one of the safest and most reliable fuels available. Hughes Natural Gas continuously monitors our pipeline system to ensure safe and efficient delivery of natural gas to your home. For your protection, we add an odorant to natural gas, so even the slightest amount in the air can be detected. Below are the physical properties of natural gas:

  • Natural gas is colorless and odorless.
  • Natural gas is primarily methane, with small amounts of other hydrocarbons.
  • Natural gas is non-toxic.
  • Natural gas is lighter than air; if it escapes, it will rise and dissipate.
  • Natural gas is clean-burning; when burned with the proper amount of air, it produces heat, carbon dioxide and water vapor.

Hughes Natural Gas's highest priority is safe and reliable delivery of natural gas.


 What to Do If You Have A Natural Gas Leak INSIDE Your Home or Building:

  • If you smell gas inside, leave the area immediately! Do not use your phone (including cell phones), electrical switches, or anything that could cause a spark.
  • Go directly to a safe location, then call Hughes Natural Gas.  Do not email or report any gas leaks online and Never assume someone else has already reported the leak.

          Hughes Natural Gas Leak Phone No: (281) 766-1290 or Toll-Free (866) 601-3507

  • Never try and repair a natural gas leak yourself.  Leave all repairs to a qualified technician.


What to Do If You Have A Natural Gas Leak OUTSIDE Your Home or Building:

  • Leave immediately, on foot in a crosswind direction away from the leak or vapor cloud and maintain a safe distance.
  • Warn others to stay away from the leak. Abandon any equipment being used in or near the area.
  • Call Hughes Natural Gas

          Hughes Natural Gas Leak Phone No: (281) 766-1290 or Toll-Free (866) 601-3507


Excess Flow Valve Notification

In accordance with a newly effective Federal regulation, Hughes Natural Gas, Inc. is required to notify all eligible customers of their right to request an Excess Flow Valve (EFV) installed on their existing natural gas service line. Hughes Natural Gas, Inc. has installed an EFV on all new service lines constructed since January 2007. Click here for more info.

Carbon Monoxide Safety

Check frequently for visible signs of carbon monoxide (CO) build-up in your home or building. Signs include: high indoor humidity, and soot or water collecting near a burner or vent.

Call Before You Dig

For your safety, you are required by law to call 811 at least 48 hours before you plan to dig so your underground utility lines can be marked.